Spice up the chat with personalized, user-intent-based responses with the help of AI-Powered Conversational Engine. Convert your target audience into potential customers.
A Platform to empower your Customers to not just chat but transact
Customize your chatbot journey using a smooth and intuitive drag-and-drop builder. Unlock the potential of driving enhanced customer experience, conversion, and personalized conversation with Twixor AIM.
Conversational AI driven Twixor AIM Platform is meant to…
We’ve got Everything to Automate your Customer Journey!
Create more engaging and personalized customer interaction right from the initial chat. Leverage NLU-powered Conversational Chatbot to scale conversion and CX across channels your customers prefer.
- Easy Drag and Drop
- Omnichannel Support
- API Support to Collect User Information Automatically
- Configure Different Properties for Each Flow
- Flow A/B Testing for Perfection
Add multiple flows to make the journey impeccable. Design more natural conversations with drag-and-drop functionalities.
Keep conversations anywhere depending on customers’ preference. Drive more conversion & engagement across channels.
Automate the collection of user information and create custom lists, segment them and reuse them for marketing activities.
Fetch different sorts of user information ranging from passwords, contact details, Coupon codes, and anything with the help of API Sync.
Try multiple flows at same time. AB test each flow in a dynamic way and define which flow performs best out of it.
Set your outbound marketing straight with Campaign Builder
Turn every user into potential customers through up-sell and cross-sell activities. Run targeted campaigns across your user’s preferred channel to maximize lead conversion, engagement. Brand awareness and higher business impact.
- Reuse Campaign Layouts
- Cohort Marketing
- Effortless Mass Campaign
- Segment Audience
- Real-time Reports
Go beyond simple chatbots to Automating more Intelligent Natural Interactions with NLP
Deliver 95% of intent accuracy to users’ query without the complex of training your bot. Twixor AIM personalizes communication based on channel, recognizes intent and delivers better response to each conversation.
- Intent Recognition
- Extracts Every Entity
- Multilingual 100+ Languages
- Interruption Handling
- Deeper Sentimental Analysis
- Multiple Intent Identification
Visualization of Unstructured Dynamic Data into an Intuitive format
Trigger the right interest at the right time by providing intent-based information in a rich and interactive way. Make the conversation more user-friendly and visually rich with end-to-end consolidated data.
- Different Content Types
- Upload your own design
- Customize Templates
- Support All Adaptive Cards
- Higher Response Rate
- Customer Success Fulfillment
In-built tools to take off your Customer Experience with Minimalistic Efforts
Manage a wide range of Chatbot functionalities like intent driven solutions and automated chat
User Access Control
Implement Role-based access control to manage who can customize and improve workflows.
Personalize user interaction through Context Management. Map agents, Respond to canned messages.
Get a complete bird’s eye view of journey responses for better data-driven and real-time results.