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BANKING

With Conversational AI Reinvent Customers’ Banking Journey

Replace Clunky Online Portals with Conversational AI Banking To Boost CX & Revenue Growth Across all Touchpoints. Build the banking experience your customers deserve.

Conversational solutions for every Financial Services

Deliver Frictionless Banking Experience Across Touchpoints

Retail Banking

Automate every touchpoint in banking, streamline support processes, and convert digital sales through intent-based interactions.

Corporate Banking

Conversational AI ensures to deliver intelligent support across trade finance and corporate lending technicalities seamlessly.

Wealth Banking

Leverage intelligent & hyper-personalized interactions across your highest level of financial advice for accredited investors
AI Platform Powered with Endless Banking Possibilities

Build Better Customer Connections & Conversions

Win Your CX War!

Twixor is built with intuitive NLU-powered interaction features that meet your customers’ real-time expectations. Build tailored-made customer lifecycle journey across channels to deliver rich, intent-based, and on-point resolutions to millions of banking customers.

Fuel Banking Experience Across Languages, Regions & Countries

Our AI bot is powered with NLU that supports a diverse set of banking customers irrespective of geographical location and language. Twixor’s bot supports multi-language entity (name, city, phone number, etc.) detection and enables conversations in customers’ preferred language.

  • Automatic Name Entity Recognition
  • Understands Language-based Intents
  • Automated Language Detection
  • Makes the Language Colloquial
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Automate Common Queries & Improve Agent Experience

Unleash the potential of an agent-assist bot that delivers omnichannel banking experiences for your customers. Let bot take charge of processes like credit card bills, Redeem rewards, fund transfers, and many more in a single conversation.

  • Bot to Agent Handoff
  • Payment Reminders
  • Service Request Status
  • Customer Routing
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Automate Transactional Requests and Back-office Operations with an Intelligent AI Bot

Automate thousands of specific bank request processes and queries that involve troubleshooting with Twixor’s pre-trained Conversational banking AI. Automate core services like loan applications, account balances, tax advisories, and bills. Our NLP-powered Bot can automate processes involving unstructured data with minimal human intervention.

  • Automate Billing & Reminders
  • Account Opening
  • Credit Card or Loan Renewals
  • Financial Advisory
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Make Bot Responses More Personal, Intuitive & Captivating with Rich Messages

Deliver visually-rich and user-friendly banking by creating top-notch response content that encourages each of your customers to buy your banking service/product. Add an intuitive rich card in the interaction flow to display your product and make reap direct marketing. 

  • Expense Data
  • Coupon Codes
  • QR Codes 
  • Cash & Travel Rewards
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Virtual Banking Experience Anywhere. Anytime!

Deliver meaningful Banking Experience

Conv-Financial Marketing is The Trendsetter

Turn every inquiry into a potential lead. Run mass promotional campaigns on offerings, welcome notes, product announcements, and more. Trigger interactive campaigns based on users’ behavioral preferences.

  • Loan Interest Rate Offers
  • Over-draft Facilities
  • Premium Rewards
  • Omnichannel Marketing

User-friendly Onboarding is Key to Success.

Deliver a frictionless account opening experience to your customers through conversational banking. Replace in-person or physical documentation for finance-related activities with an AI-powered chatbot that makes virtual onboarding more engaging.

  • Virtual Account Opening
  • Shorter Journey Cycle
  • Time-Saving
  • Automate Onboarding Process

Facilitate Transactional Experience from All Channels

Users need not have to switch screens anymore,

With AI intelligent-powered chatbot, users can pay a diverse set of bills, such as credit card bills, electricity bills, and more, without having to leave their screens or platforms.

  • Pay Credit Card Bills,
  • Block Cards
  • Invest in Trade on-the-go
  • Pay Premiums

Take Control of your Banking Activities with Interactions

Give the freedom of executing banking operations to your customers from their desired channel. Authorize self-operation of their accounts, changes in account preference, other transactional related activities.

  • Term Deposit Check
  • Loan Eligibility Self-check
  • Contact Detail Changes
  • Currency Trading Account Opening

Automate Queries & Assist Customers Around-the-clock

With help of an identity database provider, our Virtual Assistance deliver verified data to customers based on their intent and authentication. The VA hand-offs the chat to agent based on complex troubleshooting or users’ preference.

  • Check Application Status
  • Redeem Rewards & Loyalty Points
  • Trading Guidance
  • Post-sales Support

Conv-Financial Marketing is The Trendsetter

Turn every inquiry into a potential lead. Run mass promotional campaigns on offerings, welcome notes, product announcements, and more. Trigger interactive campaigns based on users’ behavioral preferences.

  • Loan Interest Rate Offers
  • Over-draft Facilities
  • Premium Rewards
  • Omnichannel Marketing

User-friendly Onboarding is Key to Success.

Deliver a frictionless account opening experience to your customers through conversational banking. Replace in-person or physical documentation for finance-related activities with an AI-powered chatbot that makes virtual onboarding more engaging.

  • Virtual Account Opening
  • Shorter Journey Cycle
  • Time-Saving
  • Automate Onboarding Process

Facilitate Transactional Experience from All Channels

With AI intelligent-powered chatbot, users can pay a diverse set of bills, such as credit card bills, electricity bills, and more, without having to leave their screens or platforms.

Users need not have to switch screens anymore,

  • Pay Credit Card Bills,
  • Block Cards
  • Invest in Trade on-the-go
  • Pay Premiums

Take Control of your Banking Activities with Interactions

Give the freedom of executing banking operations to your customers from their desired channel. Authorize self-operation of their accounts, changes in account preference, other transactional related activities.

  • Term Deposit Check
  • Loan Eligibility Self-check
  • Contact Detail Changes
  • Currency Trading Account Opening

Automate Queries & Assist Customers Around-the-clock

With help of an identity database provider, our Virtual Assistance deliver verified data to customers based on their intent and authentication. The VA hand-offs the chat to agent based on complex troubleshooting or users’ preference.

  • Check Application Status
  • Redeem Rewards & Loyalty Points
  • Trading Guidance
  • Post-sales Support   
All-in-one Platform for Digital Banking Experience

Drive Key Banking Business Values

Augmented CSAT

Increased Conversion Rate

Improved Customer Engagement

Reduce Onboarding Time

Greater ROI

Generate Quality Leads

Reinforce trust by improving CX with Conversational Banking

Ample Resources to Boost Your Way of Banking Experience

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