Make claim handling, new customer onboarding, and Policy Management seamless with deeper interaction with your policyholders. Redefine your policy assist and insurance cycle management with AI.
SOLUTIONS /
INDUSTRIES /
INSURANCE
Automate, Engage & Convert end-to-end Insurance Activities with Conversational Bots
Build an Innovative, Engaging Insurance Platform
Reimagine Your Insurance Service Landscape
Life Insurance
Execute operations like claim processing, settlement, premium payment, lead generation, and virtual support with superior customer experience.
Health Insurance
Engage your health insurance policyholders, onboard new customers & automate claim settlement through a personalized AI insurance Bot.
Auto Insurance
Streamline car insurance applications, automate the filling of accidental claims and deliver immediate service to your end customer without compromising on CX.
Insurance Bot Available to New & Existing Policy Holders at All times
Insurance Bot Available to New & Existing Policy Holders at All times
Automate Complex Insurance Processes
Simplify the way your policyholders and new customers business with you. Twixor’s insurance bot makes customer satisfaction a priority which in return creates happy policyholders and boosts business profits. Reimagine customer journey, servicing, sales, claims, and policy management.
Reduce Call Volume & Support cost By Automating Claim Management
Root out the conventional claim follow-up process, let our AI insurance Bot take care of insurance claim processes. Reduce your TAT of settlement and deliver super-quick resolutions to policyholders. Create a journey flow that handles end-to-end fulfillment of your customers’ insurance services.
- Automate Claim Filing
- Process & Approval Check
- Auditing & Reporting
- Settlement Process Details
Run Personalized Campaigns For Better Up and Cross-sells of Insurance Products
Greet your customers with their names, and recommend relevant policies to them by running personalized campaigns. Indulge dynamic information, add insurance products based on customers’ behavioral metrics and turn the conversations into conversions. Run re-engagement campaigns to accelerate follow-ups and win repeat customers.
- New Policy Launch
- Reminders on Premium Bills
- Deep Lead Qualification
- Offer Rewards
Pull Out Dynamic & Interactive Data with Rich cards That Attract Policyholder
Brush up the fully extensible image with in-built tools, splash up consolidated data and wow your customers with rich card content. Deliver policy schemes, claim settlement details, Quote comparisons, Car insurance plans, and more policies in an intuitive way.
- Claim Medical Filing
- Lead Generation
- Suite of Insurance Products
- Quote Generation Bot
Say Hello To Your Policyholders on Channels they Prefer
Be available on platforms and channels your customers spend most of the time. Make it easier for your customers to find their new policies, avail more clarity and get responses to their policy-related queries. Deliver service related to claims, policy quotations, and entire policy management across all instant messaging platforms.
- Quick Access to Service
- Immediate Response on the go
- Better Customer Journey, No waiting!
- Reduce Agents & Ops Cost
Blend of Conversation and Automation to Maximize Insurance Efficiency
Conversational platform to build modernize Insurance Services
Segment your audience, personalize each campaign and drive leads to your insurance service at scale. No dependency on marketing tools. Reach your customers at their preferred channel. Monitor the campaign performance, CTRs, and other metrics
- Behavioral Data
- Automate Claim Handling
- Personalize Insurance Quotes
- Automate Policy Purchase
Onboarding new customers is now a piece of cake for insurers with our AI insurance chatbot. Automate the entire Quote-to-Cash (QTC) process by creating a journey that collects all the information needed to curate an insurance policy.
- Automate Policy Quotes
- Onboard New & Existing Customers
- Launch Products
- Chose Policy Based on Intent
keep the moment with a bit of conversation and a hint of reminders on renewal due dates with your customers. Deliver digital assistance that ensures end-to-end fulfillment of your customers’ desires, including payment of due, balance information, and policy renewals.
- Pay Recurring Premiums
- Buy Policy
- Coverage Valuation
- Policy Maturity Check
Empower your customers to make changes in their policies right from their preferred channels. Those in-person and physical documentation days are gone. Enable customers to manage existing or new policies through interaction with a Virtual Bot
- Insurance Contract Changes
- Term Insurance Update
- Profile Validation
- Check Policy Coverage
Help your customers to find the right policy at the right time without any hassle. Our pre-trained and Domain-intelligence chatbot help to quickly respond to customers’ inquiries on insurance-related policies. Maximize agents’ efficiency and productivity.
- Agent Handoff
- Intent Recognition
- Automate Responses
- Intent-based Support
Segment your audience, personalize each campaign and drive leads to your insurance service at scale. No dependency on marketing tools. Reach your customers at their preferred channel. Monitor the campaign performance, CTRs, and other metrics.
- Behavioral Data
- Automate Claim Handling
- Personalize Insurance Quotes
- Automate Policy Purchase
Onboarding new customers is now a piece of cake for insurers with our AI insurance chatbot. Automate the entire Quote-to-Cash (QTC) process by creating a journey that collects all the information needed to curate an insurance policy.
- Automate Policy Quotes
- Onboard New & Existing Customers
- Launch Products
- Chose Policy Based on Intent
keep the moment with a bit of conversation and a hint of reminders on renewal due dates with your customers. Deliver digital assistance that ensures end-to-end fulfillment of your customers’ desires, including payment of due, balance information, and policy renewals.
- Pay Recurring Premiums
- Buy Policy
- Coverage Valuation
- Policy Maturity Check
Empower your customers to make changes in their policies right from their preferred channels. Those in-person and physical documentation days are gone. Enable customers to manage existing or new policies through interaction with a Virtual Bot.
- Insurance Contract Changes
- Term Insurance Update
- Profile Validation
- Check Policy Coverage
Help your customers to find the right policy at the right time without any hassle. Our pre-trained and Domain-intelligence chatbot help to quickly respond to customers’ inquiries on insurance-related policies. Maximize agents’ efficiency and productivity.
- Agent Handoff
- Intent Recognition
- Automate Responses
- Intent-based Support
Frictionless journey for your policy holders
Turn Services Into More Result-Driven With Conversation & Conversion
Leverage Product Recommendations
Simplify Insurance Claim Processes
Reduce Overall Support Costs
Automate Claim Management
Reduce Operational Costs
Prevent Fraud Claims
Strengthen backend & frontend Insurance with Conversational AI
Ample resources to boost your Customer Engagement
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