Augment CSAT across the Insurance Landscape
Insurance with Utmost Care
Simplify the way your policy holders and new customers business with you. With our CX Automation Platform, make customer satisfaction a priority which in return creates happy policyholders and boosts business profits.
Hyperautomate Claim Management
With an AI-powered conversational insurance bot, reduce your TAT and deliver super-quick resolutions to policy holders. With our light-weight ecosystem build reactive workflows that seamlessly automate.
- Claim filing
- Settlement process
Omnichannel Insurance Support
Deliver support and services across channels where your customers feel comfortable and available. Conversational insurance provides the feasibility to connect and engage with your customers across
- WhatsApp Business
- Facebook Messenger
- Google Business Message and more..
Improve agent efficiency with Hybrid Chat
With AI powered chatbot, reduce the operational complexities your live agents are facing in day-to-day work. Intelligent Virtual Assistant helps your insurance business in
- Handling complex and repetitive tasks
- Generating new inquiries
- In improving first-call resolutions.
Hyperpersonalization with Rich Cards
Deliver wider range of policies across your insurance portfolio in a more intuitive and rich format. Rich card helps your insurance company deliver more personalized offerings to customer.
- Pre-approved offers
- Intuitive notifying reminders
- Marketing more personalized offerings
Conversational platform to modernize Insurance Services
An AI-powered Conversational Bot simplifies insurance processes and provide personalized experience across all customer touchpoints.
- Premium Calculator
- Policy Comparison
- Buy a Policy
Build automated interactions with billing of due payments, and balance information to customer without the need of shifting to other platforms.
- Premium Payment Collection
- Damage Assessment
- Claim Filing
With Intelligent Virtual Agent, take your insurance support beyond manual processes. Automate internal support inqueries, claim inquiries & customer service for higher CX & business value.
- Claim Processing
- Claim Approval
- Document Submission
- Check Claim
Impact-driven Insurance with Conversation & Conversion
Leverage Product Recommendations
Simplify Insurance Claim Processes
Reduce Overall Support Costs