Built to create empathy, automate processes and customer digital channel communications.
Free Access For Developers
TRUSTED BY CLIENTS ACROSS THE WORLD
Engage Conversations
Conversational Engine to Thrive customer experience with more humane nature.
Innovate Process
Transparent Ecosystem To Build it, Try it & Of course Scale it!
7
Global Patents
400
Global Customers
4
Conversations per year
CX Automation Platform that Combines Conversational AI & Intelligent Automation
AI Optimized Customer Experience
Deliver Hyper-personalized Conversations
Engage, Convert and Retain Customers throughout the Journey
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel and analyzing each report to hit the target. Learn more..
Multiply User Engagement with Actionable Content
Engage and deliver meticulous responses to consumers in the form of rich snippets while Customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Learn more..
Deliver the Experience your Customers Deserve with Hybrid Agent Assist
Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed and take complete control over your customer support management. Learn more..
Automate Conversations Across the Channels your Customers Prefer
Intelligent assistants automatically identify each users’ intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or database. Learn more..
Get Started
Make Data-driven Decisions with Real-time Analytical Tools
Keep track of everything happening across your channels to maintain an optimum customer relationship. Get access to an intuitive dashboard holding key metrics like avg CSAT, ROI, Goal completion rate, bounce rate & more. Learn more..
Campaign Manager
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel and analyzing each report to hit the target.
Dynamic Rich Card
Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by visualizing data and response intuitively.
Hybrid Chat
Powered by an automated AI & NLP chatbot that keeps getting smarter for every instance. Auto-segment inquiries to the right agent, trigger Handoff when needed and take complete control over the entire customer support management activities.
Omnichannel Bot
Be where your customers are. Intelligent assistant automatically identifies each users’ intent using NLP and responds back with specified user intent across channels they prefer. The response takes place using Pattern recognition, dynamic API calls, and automated Metadata extraction (customer IDS, transaction reference, etc) from the service providers or database.
Customer Analytics
Keep track of everything happening across your channels to maintain an optimum customer relationship. Get access to an intuitive dashboard holding key metrics like avg CSAT, ROI, Goal completion rate, bounce rate & more
Automate Customer Journey on the go
Intelligent Automation Platform to Nurture CX
End-to-end Customer Fulfillment
Customize Chat Journey for Greater User Engagement with Care & Conversions
Leverage our CX automation platform to optimize the complete customer journey across messaging channels. Ensure prompt resolution of users’ intent during the initial contact and provide personalized intent-fulfillment. Proactively address your customers’ dynamic needs with this cutting-edge platform.
- Hybrid Agent Support
- Intelligent Virtual Assistants
- Dynamic Rich Cards and
- Omnichannel Campaign Manager
End-to-end Customer Fulfillment
Customize Chat Journey for Greater User Engagement with Care & Conversions
Optimize end-to-end customer journey across messaging channels through AI-powered chatbots. Progress resolution to users’ intent at first contact and embrace intent-fulfillment in a personalized way. Respond to your customers’ changing needs proactively with
- Hybrid Agent Support
- Intelligent Virtual Assistants
- Dynamic Rich Cards and
- Omnichannel Campaign Manager
Purpose, Redefined with Amplified Outcomes
Drive high ROI with CX Automation Platform-enabled agile Automation Suite
Reap Significant Business Values
Accelerate Process Automation to Unlock Potential Business Values at Scale
Supercharge process innovation and exceed operational excellence with intelligent business process automation. Sync backend operations, API connections, and conversations to redefine the conversational experience. Reduce customer churn rate and support operations at large scale through tracking & handling consumers’ behavior.
- Reduce Operational Costs
- Improve CSAT
- Increase Employee Efficiency
- Decrease Customer Churn
Reap Significant Business Values
Accelerate Process Automation to Unlock Potential Business Values at Scale
Supercharge process innovation and exceed operational excellence with intelligent business process automation. Sync backend operations, API connections, and conversations to redefine the conversational experience. Reduce customer churn rate and support operations at large scale through tracking & handling consumers’ behavior.
- Reduce Operational Costs
- Improve CSAT
- Increase Employee Efficiency
- Decrease Customer Churn
Turn every conversation into business values
