With the evolution of the 5G technology rollout in India, Telecom carriers expect to build an agile technology with the implementation of AI, IoT, and Augmented Reality to deliver multiple uses to end customers and businesses. In order to tap new revenue streams, Telecom providers need to handle challenges like product onboarding, Network Issue reporting, customer retention, and more.
Telecom carriers must innovate personalized and automated customer journey interaction to keep the momentum going. Twixor on the other hand empowers brands to utilize the transformation of the Customer Experience Automation platform to build an virtual agent to automate end-to-end customer journey & billing operations while delivering 5G and other use case-related services.