Alert and notify customers for transactions such as card conflict, fees charged, reaching credit limit, etc.
“On time” support for critical issues
Handle customer requests that require immediate attention such as lost or stolen credit card or unauthorized transaction.
Instantly address inquiries about account or loan balance,credit limit,reward points, etc.
Send information and updates on products that users are interested in, or have “opted-in” to receive alerts.
Communicate details about purchase, tracking, and delivery information in real time
Address concerns about handling payments and other billing issues quickly.
Send details of flight confirmations, check-in notifications, and boarding passes to travelers enabling easy access
Handling time-critical notifications
Communicate important messages with customers about flight cancellations, delays, rescheduling notifications in real-time
Delight customers with the ability to select seat, upgrades, payment/billing questions, and other important information.