Product Manager

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Documentation Head


Marketing and Sales
5+ years of progressive product management experience with SaaS platforms
On Discussion
Notice Period
Notice Period
30 Days or Immediate

Job Description

As a Senior Product Manager, you will develop and drive product vision and execution for our next generation platforms (Twixor AIM & Twixor Compute). You will work closely with external customers and partners, sales, engineering, marketing, customer success, and support and will own defining product features, customer journeys, and user experiences. We are looking for someone with extensive experience in SaaS, process automation and channel centric digital customer experience platforms, and familiar with AI/ML/NLP/Chatbots technologies.

Job Responsibilities

  • Establish short and long-term product goals and strategies through market, customer, and competitor research
  • Engage customers and partners to identify/define new product features and trends
  • Collaborate with senior leadership to build and manage a product roadmap to support our goals
  • Initiate and prioritize projects within engineering and R&D teams, track product development, develop product launch plans, release, and product documentation.
  • Engage closely with engineering team to help determine the best technical implementation methods and execution schedules.
  • Lead product sessions, drive decisions, prioritization, and execution.
  • Synthesize information from internal teams, customers, and partners to identify customer problems, product differentiation opportunities.
  • Partner with experience design agencies and/or UI/UX colleagues to develop solutions that delight the customer and create a great product experience
  • Collaborate with Sales, Marketing, Support, and Customer Success teams to develop collateral that positions our product as best in class, develop market and competitive positioning and drive product launches

Job Requirement

  • 5+ years of progressive product management experience with SaaS platforms aimed at an international audience
  • Track record of successfully defining requirements, developing specifications, and metrics for success; launching features & platform capabilities for B2B SaaS from concept to launch
  • Experience gathering and using market & customer analysis data & metrics to develop and test hypotheses re: product features
  • Demonstrated ability to conceptualize, manage, and prioritize multiple projects
  • Technical fluency, understanding and discussing architectural concepts. You’ve led effective product sessions culminating in technical requirements ready for development.
  • Desire to innovate
  • Strong attention to detail
  • Ability to communicate clearly and professionally, in writing and orally
  • Excellent listening, negotiation, presentation, organizational and management skills.
  • Experience with Scrum/Agile/Lean Startup methodologies
  • Experience working in a rapid prototyping environment and with disparate teams
  • Location: Bangalore or Chennai, India
  • Notice Period: 30 days or Immediate

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