Design customer communications that can drive engagement

“By 2020, 95% of all bank transactions will be digital.” – Gartner

 

We accelerate your digital transformation journey

Benefits of Real-Time Interactive Customer Engagement across financial services

New Business and product launch

Streamline product launch, campaign management and deal initiation with instant interactions and lower customer drop off rates. More than 50% of customers seek financial services on mobile devices.With interactive real-time communications, Twixor allows you to spend more time engaging customers to reduce drop-offs rather than spending more money and resources on customer acquisition.

Customer service

Engage and retain customers with differentiated superior service.By providing a seamless customer experience at every touchpoint , Twixor provides financial institutions with a unified view of a customer across multiple product lines and channels.This omni channel unified engagement can transform financial institutions and can create frictionless engagement that can compete with digital native competitors.

Operational Effectiveness

Increase productivity and efficiency of business and corporate operations. Rapidly identify fraud, and manage disputes and errors to ensure speedy resolution thus decreasing operational costs.Our financial clients have seen tremendous decrease in their operational costs of upto 60 - 70% by automating tasks, cutting down on inbound calls, resources in branch offices.

Clients revolutionizing customer experience using our platform