Understand Customers’ Intent, Turn Interactions into structured data and Automate Support with domain-specified NLP Model. Enable end-to-end fulfilment
PLATFORM /
VIRTUAL AGENT (NLP)
Drive Intent-based Conversations in customer’s preferred languages
Forever Free for Developers !
Redefine Customer Conversations With Maximum Accuracy & Performance
Solution Built-in with machine learning algorithm that Accelerates Human-like Interactions
Natural Language Generation
Orchestrate multiple actions with the innovation of sentence generation based on emotions, multiple languages and users’ intent. The virtual agent entitles to documents & labels them based on keywords & phrases.
Pre-built Domain
Reduce the time of training your virtual agent where Twixor is powered with specific domain NLP that can be customized based on business needs and industry.
Gain Accuracy Over time
Reap business benefits and accuracy from the day of implementation. Equipped with Model-testing capability that ensures to get smarter and better after every practical knowledge resource & conversation.
Solution Built-in with machine learning algorithm that Accelerates Human-like Interactions
Twixor’s Virtual Agent consists of a machine learning model that combines domain taxonomy, a semantic rules-driven model, and Natural Language Understanding (.
The combination helps to understand users’ intent, emotions, complex human conversations, and responses with the highest degree of accuracy.
Understands Every Statement & Expression
- Smart Assistant
- Positive & Negative Data
- Refers Overlapping Intents
Defines Data, Time & Locations Based on Intents
- Identifies Unstructured Text
- Recognizes Date/time, Percentage
- Pre-built Recognization Engine
Customize & Discover Intent From Resources, Chat Records
- Pre-built Intent Recognition
- Third-party Resources
- Reduces Virtual Agent Training
Keep Track of Each Tickets & Agent Performance In-hand
- Connect with Other Analytical Solutions
- Data Visualization
- Export to Analytical Tools
Bring Personalized Conversations Into Reality With the Power of Virtual Agents
With NLP Approach, take conversations more personalized, human-centric and accurate
Faster time-to-value
Multilingual Support
AI Recommendations
Improve Support Agility
Improve Resolution Rate
No-code Integration
