Frictionless Claims Handling

Use Case : Frictionless Claims Handling with AI Powered WhatsApp Bot.

Use Case : Frictionless Claims Handling with AI Powered WhatsApp Bot.

WhatsApp Chatbot for Filing and Tracking Claims

Embracing Conversational Insurance

With Twixor’s WhatsApp Journey Builder, automate not only inquiries but also handle more complex processes like Policy Renewal and Claims Handling. A majority of customers find the online process of getting information regarding their claim status cumbersome. AI-Driven Insurance bot helps in optimizing the digital customer claim journey by providing relevant information at each step and allowing them to download documents over WhatsApp.

Most of all,

Improve ROI While decreasing cycle time !

Scale up and serve better

Deliver One of kind experience

Multilingual Conversations

NLP Driven WhatsApp Bot allows the users to interact with the healthcare providers with the language of their preference.

Personalized Care

The Unique Rich Enables the Healthcare provider to dynamically gather and visualize data intuitively augmenting customer experience.

Live Agent

The Hybrid Customer allows users to engage either with both Automated conversation or with the direct customer support agent

Business Impact