Use Case : Redefining Doctor Appointment Booking With WhatsApp Chatbot
WhatsApp Chatbot for scheduling Doctor Appointment
Embracing WhatsApp Healthcare
With Twixor’s WhatsApp Journey Builder, automate the appointment scheduling process tasks freeing up healthcare workers to focus on issues that need their immediate attention. Make it easier for patients to find a department or physician and instantly register themselves to schedule consultations
Most of all,
Build & Deploy it in less than 5 days!
- The Registered users can now initiate the appointment booking process by just typing “Hi” on WhatsApp.
- Once the Registered mobile number and ID is validated the User is directed to Selecting region of Healthcare Provider, followed by the Branch and Department of service.
- The Bot replies with the discrete list of Doctors from the selected department and their available time slots which can be opted by the user.
- Thereby, the users are empowered to self-book an appointment with their doctors with ease and will receive confirmation of booking instantly
Build Trust, By Caring Better
Deliver One of kind experience
Multilingual Conversations
NLP Driven WhatsApp Bot allows the users to interact with the healthcare providers with the language of their preference.
Personalized Care
The Unique Rich Enables the Healthcare provider to dynamically gather and visualize data intuitively augmenting customer experience.
Live Agent
The Hybrid Customer allows users to engage either with both Automated conversation or with the direct customer support agent
Business Impact
60%
Conversion Rate from WhatsApp Conversations to Booking Appointments
