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Supercharge your CSAT with our

CX OPTIMIZATION

PLATFORM

Empowered with AI, NLP & Analytics. Create long-lasting customer relationships. Drive campaigns, boost advertising & turn customers into advocates with personalized support.

 

Grow better & together with

INTELLIGENT PROCESS

AUTOMATION

Powered with Conversational AI. Built to automate every customer journeys across all use cases. Now drive business process innovation and operational excellence with ease

 

Refine customer support & satisfaction with

OMNICHANNEL CHAT

SOLUTIONS

Meant to engage and convert across the channel of your customer preference. Achieve Hyperpersonalization with intent-driven end-to-end fulfilment.

 

Low-code No-code Revolution is here

DEVELOPER

PLATFORM

For anyone, no-matter your technical skills, navigate the changing digital world and build your own conversational and automation solutions. An ecosystem of tools which let you build and launch within minutes.

1
1
 
 

Supercharge your CSAT with our

CX AUTOMATION

PLATFORM

Empowered with AI, NLP & Analytics. Create long-lasting customer relationships. Drive campaigns, boost advertising & turn customers into advocates with personalized support.

 

Grow better & together with

INTELLIGENT PROCESS

AUTOMATION

Powered with Conversational AI. Built to automate every customer journeys across all use cases. Now drive business process innovation and operational excellence with ease

 

Refine customer support & satisfaction with

OMNICHANNEL CHAT

SOLUTIONS

Meant to engage and convert across the channel of your customer preference. Achieve Hyperpersonalization with intent-driven end-to-end fulfilment.

 
 

Low-code No-code Revolution is here

DEVELOPER

PLATFORM

For anyone, no-matter your technical skills, navigate the changing digital world and build your own conversational and automation solutions. An ecosystem of tools which let you build and launch within minutes.

1
1
Free Access For Developers

TRUSTED BY CLIENTS ACROSS THE WORLD

Automate Journeys

Built to create efficiency, automate processes, and customer digital channel communications.

Engage Conversations

Conversational Engine to Thrive customer experience with more humane nature.

Innovate Processes

Agile Ecosystem To Build it, Try it & Of course Scale it!

Automate Journeys

Built to create empathy, automate processes and customer digital channel communications.

Engage Conversations

Conversational Engine to Thrive customer experience with more humane nature.

Innovate Process

Transparent Ecosystem To Build it, Try it & Of course Scale it!

63

of the fortune 500 companies use twixor

100

campaigns deployed across channels

150

customers across 85+ countries

Unleash the Power of Low-code No-code Conversational AI & Automation

Twixor Architecture Diagram
AI Optimized Customer Experience

Deliver Hyper-personalized Conversion & Conversations

Campaign Manager

Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel and analyzing each report to hit the target.

Dynamic Rich Card

Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by visualizing data and response intuitively.

Hybrid Chat

Powered by an automated AI & NLP chatbot that keeps getting smarter for every instance. Auto-segment inquiries to the right agent, trigger Handoff when needed and take complete control over the entire customer support management activities.

Omnichannel Bot

Be where your customers are. Intelligent assistant automatically identifies each users’ intent using NLP and responds back with specified user intent across channels they prefer. The response takes place using Pattern recognition, dynamic API calls, and automated Metadata extraction (customer IDS, transaction reference, etc) from the service providers or database.

Customer Analytics

Keep track of everything happening across your channels to maintain an optimum customer relationship. Get access to an intuitive dashboard holding key metrics like avg CSAT, ROI, Goal completion rate, bounce rate & more

Automate Customer Journey on the go

Customer Intelligence Platform to Nurture Customer Success

Customize Chat Journey for Greater User Engagement with Care & Conversions

Optimize end-to-end customer journey across messaging channels through AI-powered chatbots. Progress resolution to users’ intent at first contact and embrace intent-fulfillment in a personalized way. Respond to your customers’ changing needs proactively with

  • Hybrid Agent Support
  • Intelligent Virtual Assistants
  • Dynamic Rich Cards and
  • Omnichannel Campaign Manager
Find out more

Customize Chat Journey for Greater User Engagement with Care & Conversions

Optimize end-to-end customer journey across messaging channels through AI-powered chatbots. Progress resolution to users’ intent at first contact and embrace intent-fulfillment in a personalized way. Respond to your customers’ changing needs proactively with

  • Hybrid Agent Support
  • Intelligent Virtual Assistants
  • Dynamic Rich Cards and
  • Omnichannel Campaign Manager
Find out more
Purpose, Redefined with Amplified Outcomes

Agile Automation Suite to Deliver Impactful ROI

Reap Significant Business Values

Accelerate Process Automation to Unlock Potential Business Values at Scale  

Supercharge process innovation and exceed operational excellence with intelligent business process automation. Sync backend operations, API connections, and conversations to redefine the conversational experience. Reduce customer churn rate and support operations at large scale through tracking & handling consumers’ behavior.

  • Reduce Operational Costs
  • Improve CSAT
  • Increase Employee Efficiency
  • Decrease Customer Churn
Find out more

Reap Significant Business Values

Accelerate Process Automation to Unlock Potential Business Values at Scale 

Supercharge process innovation and exceed operational excellence with intelligent business process automation. Sync backend operations, API connections, and conversations to redefine the conversational experience. Reduce customer churn rate and support operations at large scale through tracking & handling consumers’ behavior.

  • Reduce Operational Costs
  • Improve CSAT
  • Increase Employee Efficiency
  • Decrease Customer Churn
Find out more
Feature-centric solutions across Industries

Built With Endless Capabilities in Mind

Banking

Insurance

Logistics

Retail & CPG

Healthcare

Turn every conversation into business values

Elevate Revenue, ImproveLead Generation & Lower Operational Costs

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